What it looks like to be in customer care at Rinard Media:
You show up somewhere between 8:00 and 9:00am ready to serve the heck out of some clients. As a Client Services Specialist, you’re the backbone of the client experience – keeping websites fast, secure, and running like clockwork while crushing support tickets before they become headaches. You’re technically sharp, proactive, and you take pride in the behind-the-scenes work that makes every client’s online presence shine. From DNS management to site optimization, you’re the reason our clients trust us – and the reason their customers keep coming back.
Hours: Part-Time
Benefits
There are a lot of perks that come along with employment at Rinard Media! Some of these benefits include:
- Paid Holidays
- Team lunches
- Unlimited cereal bar
- Rewarding work
- Really cool coworkers
- Flexible paid time off (with 1 day a month mandatory time off… that’s right you have to take a day of mandatory relaxation time)
Desired Experience:
- Customer service
- WordPress
- Apple computers
- Design softwares like Canva or Adobe Creative Cloud
- Strong written communication skills
- Detail oriented
- People oriented
Our Core Values:
This isn’t just written on the wall, it’s who we are and how we behave.
You Matter
- We put people over profit.
- People have inherent worth.
- Selling is for losers.
Ruckus Maker
- We act out of faith, not fear.
- We tenaciously solve problems and crush obstacles.
- Status quo isn’t an option.
- Watch this.
Shining Eyes
- We awaken possibility in others.
- Work doesn’t have to suck.
- We are energized by and find joy in using our gifts.
- We have an insatiable desire to do work that matters.
Ideal Team Player
- Humble, Hungry, Smart.
- Samwise Gamgee
- Hermione Granger
- Obi Wan Kenobi
We train all of our team members with the technology stack we use as a company. We want passionate individuals who care about the work they do. If this isn’t you, don’t apply. We have too many awesome things to do to be held down by non-passionate people. 😉 If this sounds awesome, fill out the form and let’s talk.
