Customer Care – Full Time

Zach Rinard

What it looks like to be in customer care at Rinard Media:
You show up somewhere between 8:00 and 9:00am ready to serve the heck out of some clients. You are awake and alert and ready to go. You’ll jump in a team stand-up meeting to kick off the day at 9:00 and then you will get to  your work after that. Typical work consists of answering customer requests through email and call. You are the first impression for our company so it is your job to make every customer feel like the only customer, all while being organized, detailed, and efficient. You might head out and about to community events and be involved in groups you appreciate as a representative of Rinard Media. This is all in efforts to serve our customers and grow the company.

Full-Time 9am-5pm


There are a lot of perks that come along with employment at Rinard Media! Some of these benefits include:
  • Paid holidays off
  • Team lunches
  • Unlimited cereal bar
  • Rewarding work
  • Profit sharing
  • Really cool coworkers
  • Health, dental, vision, & life insurance
  • Flexible paid time off (with 1 day a month mandatory time off… that’s right, you have to take a day of mandatory relaxation time)

Desired Experience:

  • Customer service
  • WordPress
  • Apple computers
  • Design softwares like Canva or Adobe Creative Cloud
  • Strong written communication skills
  • Detail oriented
  • People oriented

We train all of our team members with the technology stack we use as a company. We want passionate individuals who care about the work they do. If this isn’t you, don’t apply. We have too many awesome things to do to be held down by non-passionate people. 😉 If this sounds awesome, fill out the form and let’s talk.

Apply Here