Terms & Conditions
1. Scope of Service
RM shall provide only those professional services and/or products specified in the Proposal (the “Work”). Customer understands and agrees that, unless listed in the Proposal, RM is not responsible for any other work or scope of supply or any disclosure, notifications or reports that may be required to be made to third parties, including appropriate governmental authorities. If Customer requests and RM agrees to perform any services that are in addition to or outside the scope of Work identified in the Proposal, Customer shall promptly pay RM for such services in accordance with the terms and rates shown in the Proposal or, if no such terms or rates are shown in the Proposal, in accordance with RM’s standard terms and rates for the services performed.
Customer shall pay RM for the Work based upon the price or the rates shown in the Proposal.
3. Payment Terms.
In the event Customer fails to make payment in full within the time period set forth in the Proposal, such failure to pay on time constitutes a material breach of contract by Customer permitting RM to suspend its performance hereunder, and RM shall have all other remedies permitted to RM by law, equity and these terms. Past due invoices shall bear interest at the rate of one-half percent (1-1/2%) per month, or the highest rate allowed by applicable law, whichever is lower and, if Customer has provided RM with a credit card authorization, RM shall be entitled to charge the invoice amount and interest against such card. If RM must take legal action to collect any amount due hereunder, Customer shall pay all court costs plus attorney’s fees incurred by RM in bringing such legal action.
4. Standard of Care.
The Work shall be carried out by RM in a manner consistent with that level of care and skill ordinarily exercised by others currently providing similar services under similar circumstances at the time the services are performed. NO OTHER WARRANTY, EXPRESS OR IMPLIED, WHETHER CONTAINED IN MATERIALS PROVIDED OR STATEMENTS MADE BY RM OR OTHERWISE, IS MADE BY RM WITH RESPECT TO THE QUALITY, RESULT, EFFECTIVENESS OR OUTCOME OF THE WORK, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY WARRANTY AS TO NON-INFRINGEMENT, AND ANY SUCH ADDITIONAL WARRANTIES ARE HEREBY EXPRESSLY DISCLAIMED. Customer’s sole remedy for a breach of the foregoing warranty is to require RM to correct or replace, at RM’s election, the affected service if the breach of warranty is made known to RM in writing within 6 months from the date the affected services were provided. RM DOES NOT PROVIDE ANY WARRANTY OR GUARANTY WITH RESPECT TO THIRD PARTY SOFTWARE OR HARDWARE (SUCH AS THE SOFTWARE PLATFORM OF ANY WEBSITE) AND, ACCORDINGLY, (a) RM HAS NO RESPONSIBILITY TO CORRECT, OR PAY FOR THE CORRECTION OF, ERRORS OR PROBLEMS ARISING FROM OR CAUSED BY THIRD PARTY SOFTWARE OR HARDWARE, AND (b) RM DOES NOT WARRANT THAT THE SERVICES OR OPERATION OF ANY WEB SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. Customer assumes all risks related to processing of transactions related to electronic commerce.
5. Limitations of Liability.
In no event shall RM or any of its owners, officers or employees be liable to Customer, or anyone claiming by, through or under Customer, for any special, incidental, indirect or consequential damages whatsoever arising out of or resulting in any way, directly or indirectly, from the Work or the acts or omissions of RM’s employees or agents, whether or not any such losses or damages are caused by negligence, professional errors or omissions, strict liability, breach of contract, breach of express or implied warranty or otherwise. In no event shall RM be liable to Customer for negligence, professional errors or omissions, strict liability, breach of contract, breach of express or implied warranty or otherwise unless Customer provides RM with written notice of the claim within six months of the date the service or deliverable was provided to Customer. RM’s liability for any claim relating to the Work shall be limited to the amount paid to RM by Customer pursuant to the Proposal.
6. Access to Site and Information.
Customer will provide for right of entry and access to all relevant sites, equipment and other information in its control or possession as is necessary for RM to timely and fully complete the Work. RM is not responsible for the quality or accuracy of data or information, nor for the methods from which the data was developed, where such information or data is provided by or through Customer or others that are not agents or RM, and RM has no obligation to investigate facts or conditions not disclosed to it by Customer.
7. Force Majeure.
RM is not liable for any failure to perform, or delay in performance, due to circumstances beyond its reasonable control, including but not limited to, riots, wars, fires, floods, explosions, strikes, acts of nature, and acts of government. If RM’s services are interrupted due to any such force majeure cause, Customer and RM shall negotiate a reasonable extension of time for RM’s performance and payment of any additional costs to be incurred by RM as a result thereof.
8. Title and Risk of Loss.
Title to goods shall pass upon payment in full therefor, and risk of loss shall pass to Customer upon delivery to Customer.