Yes. If you don’t already own a domain name, we can purchase and cover the annual cost of 1 available domain name for as long as you are in an agreement. If you already have a domain name, we recommend leaving it where it is and we will take care of pointing it to our servers when your new website is ready to go live.

Yes. Our plans cover the cost of website hosting on safe and reliable dedicated servers. We also regularly backup your website and keep your software up-to-date to avoid security breaches.

Keeping your new website safe, secure, and running efficiently is a huge priority for us. When we host the website, it insures that we can uphold our end of the deal. We ask that you let us host the website.

Because of the increasing complexity and requirements of email, we do not offer email addresses at this time. We recommend using a dedicated email service such as Google’s GSuite or Microsoft Office 365 for your organization’s email addresses. However, we will setup the necessary MX records to make your email addresses work with the outside email service of your choosing.

The development time varies slightly based on the size of the website. Our general time frame is 6-8 weeks for STANDARD websites and 8-12 weeks for PRO or DELUXE websites. However, all time frames depend on the complexity of features and your responsiveness.

There’s no limit. You can request as many basic changes as you’d like within the above turnaround times. New feature requests are limited to the plan that you are on.

Once your 18 month agreement is complete, you own your website and all of it’s content. If you choose to move your site to another company or host provider, we’ll provide you with a backup file that contains your entire website. However, most of our clients choose to continue with one of our renewal options

There’s no option to cancel or downgrade the agreement early. This is because we distribute the cost of your initial website design and development (in addition to the unlimited changes, hosting, and backups) over 18 monthly payments, and most of the design and development happens at the beginning of the agreement term. However, you’re welcome to pay off the total amount of the agreement at any time and we will honor our commitment to provide our promised services for the remainder of the 18 months.

Yes, but because we distribute the cost of your initial website design, development, and included features for your particular plan over 18 monthly payments, you would be required to pay the difference in cost between your current plan and the upgraded plan for the months that have already passed in addition to the increased cost per month of the new plan.

We do not accept check payments. All plans are set up on monthly auto pay from a valid debit or credit card. This is to avoid interruption in payment and to cover the cost of development as well as ongoing updates.

Yes. We build every website using WordPress, which makes it easy for you to login and make changes to your website. However, some changes are more difficult than others. We DO NOT provide website training. We do offer UNLIMITED CONTENT CHANGES as part of all of our plans. With our 24 hour turn-around-time, it makes more sense to send us the request and keep growing your business.

After your website is live, basic updates and content revisions will be completed within 1 business days. All update requests are submitted via email unless otherwise arranged. New pages and features take longer depending on the complexity of the request.